Our story & network

About Metro Broadband

We started Metro Broadband after seeing how many metro households and small businesses were stuck with patchy service and hard-to-reach providers. We focus on building infrastructure that supports real, everyday usage — with clear plans, unlimited data and support that doesn’t bounce you around call centres.

Today we connect households, offices and community organisations across metro and outer-metro areas — with solutions that range from home nbn® to business-grade links and private networking.

What we stand for

  • Reliability – we invest in infrastructure that stays stable under real demand.
  • Transparency – our plans and pricing are laid out clearly so you know exactly what you’re paying for.
  • Coverage – metro and outer-metro reach with technology matched to your address.
  • Support – Australian-based help that’s calm, capable and easy to reach.

Who we connect

  • Home & Families – Fixed Wireless and nbn® Fibre plans with unlimited data.
  • Business & Offices – business-grade internet with options like dedicated fibre and static IPs.
  • Outer-metro locations – solutions designed for properties on the edge of coverage.

Coverage & reliability

  • Metro reach with infrastructure-grade reliability
  • Proactive monitoring and redundancy to keep you online
  • Flexible tech: Fibre, Fixed Wireless, mobile backup options

About us

Simply reliable broadband

Metro Broadband delivers fast, reliable internet to homes and businesses across metro and outer-metro areas. We focus on clear, honest advice, month-to-month terms and support from people who know the network inside out.

Real support, no runaround

Our support team provides quick answers, clear updates and help that understands metro coverage and connection types.

Performance-first plans

We build plans around how people actually use the internet — streaming, remote work, gaming, and connected farms — with published typical evening speeds for transparency.

Metro coverage

From inner-city apartments to outer-metro homes, we connect customers via nbn® fibre, Fixed Wireless and business-grade links.

Why customers choose us

  • Unlimited data with month-to-month plans
  • Installation guidance and hardware advice
  • Family-safe browsing options powered by NextDNS
  • Real people available when you need help
Talk with our team